COMPREHENSIVE CONSULTATION
AND SUPPORT CUT FROM THE SAME CLOTH
ISAC Consulting supports and advises customers in the implementation of new business processes, analyses and optimises their service business. Thinking across subject boundaries our staff assures that after sales integrates seamlessly into the existing business processes. From IT consulting and project management to going live - ISAC provides you with services from a single source:
OUR RANGE OF SERVICES:
- Process analysis
- Risik analyses
- Modelling and documentation of target concepts
- Creating IT requirement catalogues
- Support in changing organisation and processes according to ITIL
- Support in creating cost-benefit analyses
- Consolidation of business processes to reduce costs
- Creation of process cards
- Elaboration of KPI’s
- Support in the development of IKS systems according to SOX
OUR RANGE OF SERVICES:
- Project planning
- Project monitoring
- Project status reporting
- Project controlling
- Presentation
- Change Management
- Moderating workshops
OUR RANGE OF SERVICES:
- Prototyping based on IT-requirements concepts
- System customization and system development
- System consulting and evaluation
- Integration tests and support of User Acceptance Tests
- Creation of user handbooks and system documentation
- Performing roll-outs
- Checking and adapting authorisation processes
- Support during the going-live
- Clean-up of master- and transaction data
- Harmonisation of heterogeneous system landscapes
- IT-support in the operative daily business within the modules (SD, MM, …)
- Interface monitoring